Date of Award

2024

Document Type

Dissertation

Degree Name

Criminal Justice, Legal Studies, and Homeland Security (D.P.S.)

Department

Division of Criminal Justice and Homeland Security

First Advisor

James O'Keefe

Second Advisor

Christopher Mercado

Third Advisor

Bernard Jones

Abstract

This qualitative descriptive study sought to determine how stadium security managers perceive and describe their experiences with biometric security systems, especially facial recognition software, to mitigate crime and violent behaviors in sports stadiums on the east coast of the U.S. The problem that was addressed in the study is that despite the increase in violence and crime in sports stadiums and the use of biometric systems, it is not known how stadium security managers perceive and describe their experiences with biometric systems in mitigating crime and violence in and around sports stadiums on the east coast of the U.S. Interviews with 20 security managers representing major sports arenas located on the east coast of the U.S. were included. The interviews demonstrated that facial recognition technology is a significant and effective strategy for enhancing security systems at sports stadiums by security managers. Understanding security managers' perceptions and attitudes may help implement facial recognition strategies in safeguarding sports stadiums. While crime and violence can never be eliminated, we can take additional steps to counter it.

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