Robotic process automation (RPA) uses automation technologies to perform tasks typically performed by humans. Although such technology has been instrumental in expediting business operations and lowering costs, it has also created several risks that warrant scrutiny. When discussing the drawbacks of automation, many will point to the number of jobs lost to the influx of automation. However, there are technology risks that organizations must consider such as fraud and cybersecurity. Fraudsters may utilize RPA to commit more novel and subtle technological and cyber security fraud. Organizations may implement internal control measures to prevent or mitigate such schemes, segregation of duties, and change management. RPA has many benefits, but the effective use of such technology will ultimately come down to how businesses adapt to risks in such an ever-changing business environment.
Robinson, Colin L. and Chan, David Y.
"Potential Risks Inherent in Robotic Process Automation,"
Journal of Vincentian Social Action: Vol. 6:
2, Article 11.
Available at: https://scholar.stjohns.edu/jovsa/vol6/iss2/11
Arts and Humanities Commons, Business Commons, Curriculum and Instruction Commons, Curriculum and Social Inquiry Commons, Disability and Equity in Education Commons, Educational Methods Commons, Law Commons, Life Sciences Commons, Medicine and Health Sciences Commons, Scholarship of Teaching and Learning Commons, Urban Studies and Planning Commons